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Operate a switchboard and receive visitors so that all callers/visitors are dealt with promptly, courteously, and accurately. Receive and correctly route incoming and outgoing telephone calls at a switchboard or multi-line phone and maintain long distance call logs. Take and distribute accurate messages. Greet visitors and determine the nature of their visit; issue visitor passes and maintain visitor logs; alert appropriate party of visitor arrival or direct visitors to appropriate office, department or employee. Respond to routine inquiries from internal or external sources, for example on the organization's location, hours of operation, phone numbers, or email address. May also perform miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages.
