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Job Title: Head of Business
Position Type: Full-time
Resumption: Immediately
Salary: Negotiable
Experience: Proven 5 years work experience
Location: Ikoyi, Lagos
We are seeking a dynamic and experienced Head of Business to lead our travel agency and drive its growth and success. As the Head of Business, you will be responsible for developing and implementing strategic plans, overseeing operations, managing a team, and driving business expansion. You will play a critical role in shaping the company's direction, fostering strong relationships with clients and partners, and ensuring exceptional customer service. The ideal candidate is a strategic thinker, a strong leader, and possesses a deep understanding of the travel industry.
Method of Application: Kindly apply at https://app.reposebay.com/career/417/enany application not submitted at https://app.reposebay.com/career/417/enwill not be evaluated
Responsibilities:
- Develop and execute business strategies to achieve company objectives, including revenue growth, market expansion, and profitability.
- Lead and motivate a team of travel professionals, setting performance targets, providing guidance, and promoting a collaborative and results-oriented culture.
- Identify market trends, customer needs, and competitive landscape to drive innovation and develop new products, services, and travel packages.
- Build and maintain strong relationships with key client and partners, negotiating contracts and ensuring mutually beneficial collaborations.
- Monitor industry trends, regulatory changes, and market dynamics to anticipate challenges and opportunities, adjusting business strategies accordingly.
- Establish and maintain effective operational processes, ensuring efficient workflows, high-quality service delivery, and adherence to industry standards.
- Develop and manage the budget, tracking financial performance, and implementing cost-saving measures without compromising service quality.
- Drive sales and marketing initiatives, working closely with the marketing team to develop effective campaigns, promotional activities, and branding strategies.
- Implement customer-centric approaches, ensuring exceptional customer service and satisfaction, and resolving any escalated issues or complaints
- Stay updated with technological advancements and digital platforms in the travel industry, utilizing them to enhance operational efficiency and customer experience.
Requirements:
- Bachelor's degree in Business Administration, Marketing, or a related field. A Master's degree is a plus.
- Proven 5 years experience in a senior leadership role within the travel industry, with a strong track record of business growth and success.
- In-depth knowledge of the travel industry, including market trends, customer preferences, and industry regulations.
- Excellent leadership and managerial skills, with the ability to inspire and guide a diverse team.
- Strong strategic thinking and business acumen, with the ability to develop and implement effective growth strategies.
- Exceptional communication and interpersonal skills, with the ability to build and maintain relationships with clients, partners, and stakeholders.
- Analytical mindset and data-driven decision-making abilities.
- Proven ability to drive sales and meet revenue targets.
- Strong financial acumen and budget management skills.
- Familiarity with travel booking systems and digital platforms.
Job Type: Full-time
Experience:
- Head of Business: 5 years (Required)
