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CDI Full-time M/FLocation : Capellen
Hybrid working
Have you always been curious and passionate about IT ? You don’t need to be an overall expert but you should be a versatile individual who looks forward to joining us to keep the application production programs and the IT infrastructure running smoothly. We will also rely on you to help us automate processes and provide feedback on how to improve our current flow while providing outstanding production support. Ready to take up the challenge and be an active member in the team ?
IT Production Support Officer (m/f)
French & English speaker
Your mission
You will be responsible for:
Acting as primary point of contact for IT production matters
Collaborating with other teams and management when necessary
Providing internal and external customer support
Analyzing and solving incidents and managing service requests
Monitoring of IT infrastructure & applications
Promoting applications/configurations to production environment
Identifying process improvement, tasks automation and participating in their implementation
Your profile
Minimum 3 years experience in a similar role
Willingness to work on shifts
An IT degree or relevant experience
Developed analysis and problem solving skills
Exceptional focus on client & service delivery
Good ability to prioritize and resistance to stress
Able to work alone whenever needed
Some knowledge of scripting languages such as Perl, Bash or Python
Some knowledge of Operating Systems such as Windows, Linux or Solaris systems
You like to review procedures and ideally to write them
You know what ITIL is about
English and French, written and spoken
Top reasons to work for us:
To play an important role in our technical evolution
To work in a great team
To work on challenging projects
Please be aware that in accordance with the law of July 23, 2016 we will ask the successful candidate to provide us with a criminal record before the contract’s signature.
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