Company Description
To tatou tikanga | Our Culture
Our staff are passionate people, each driven to contribute to better health outcomes, with a focus on high priority populations. We are focused on hiring kaimahi who live and work in the communities they serve.
Whakarongorau Aotearoa is committed to understanding and improving mana taurite (equal status) starts with the understanding of self and how we, as health professionals, think and behave each minute of each day to serve the health needs for Aotearoa.
We are committed to ensuring our workforce reflects the community we support.
Ko wai mātou | About us
Whakarongorau Aotearoa (Whakarongorau), a social enterprise, is a virtual health and social services organisation with a proven record of connecting people seamlessly with care when they need it. Whakarongorau aims to be there when face to face health and social services cannot, providing consistent, clinically supported access to services for those in need or when people are unable to access other options due to location, time of day, financial or cultural barriers.
Job Description
Mō tēnei tūranga - About the role
Our commitment is to provide the utmost quality service to service providers, participants, and their families/whanau. We strive to be a driving force and a comprehensive source of information supporting the National Screening Programmes. In line with our dedication to the Treaty of Waitangi, we actively work towards enhancing the health status of Māori by applying its principles and fostering continuous improvement in this regard.
The Screening Services – Systems Data Analyst is a key role responsible for maintaining the data integrity of both National Screening Programme registers. This involves managing data and providing technical support administration required to deliver efficient and effective screening programs. The role plays a crucial part in ensuring centralised systems with accurate, relevant, and high-quality information to drive the success of the National Screening Programmes.
Ngā haepapa matua - Key responsibilities
We provide comprehensive support to the National Screening Programme team, assisting with system usage, troubleshooting, and addressing error queues. Prioritising data integrity in our custom participation management system, we actively engage with stakeholders, including Te Whatu Ora and contracted services, while upholding a commitment to customer-focused service, confidentiality, and privacy. Dedicated to continuous quality improvement, we systematically review data for consistency and accuracy, ensuring an accurate record of issues and system performance. Timely escalation of identified system and process issues is part of our protocol, always in strict adherence to organisational policies and procedures.
Qualifications
Mōu ake - About you
Ōu wheako ōu mātauranga hoki - Qualifications and experience
- Proficiency in Microsoft Office products (Outlook, Excel, Word)
- Experience managing data within a data collection system
- Proficient in working with IT system error queues
Ōu āheitanga ōu pūkenga hoki - Skills and competence
- Technical aptitude and ability to learn new systems quickly
- Strong verbal and written communication skills
- Ability to administer and troubleshoot multiple applications
- Professional work ethic with cultural sensitivity
- Ability to work autonomously and in a team
- Organised and methodical approach to work
- Commitment to diversity and cultural awareness
If you're excited about this role and think you have what it takes, we strongly encourage you to apply.
Additional Information
Ō mātou uara - Our values
E kimi ana mātou i ētahi tangata e kaha whakanui i ēnei uara - We are looking for people who align naturally with these values and will champion them
- Mahia te mea tika / Do the right thing
- Hihiri e te kounga / Motivated by quality
- Ngākau nui ki te pai ake / Passion for better
- Pokohiwi ki Pokohiwi / Shoulder to shoulder
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