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bioMérieux CZ s.r.o.
Field Application Specialist CZ/SK
We look for the following position in bioMérieux CZ
Field Application Specialist for IVD field for Czech and Slovak Republic
Requirements for application specialist:
Education: Bachelor or Master degree in biology, microbiology or medical technology- Good knowledge of lab environment
- 3-5 years experience in biology / microbiology field
- Windows OS, MS Office, basic IT skills
- Experience on CRM reporting
- Good ability for communication, team work and organization, networking within and outside the company
- Customer and solution orientation
- Training and coaching capabilities
- Willingness to travel, 2-3 days a week in territory of Czech and Slovak Republics
- Fluent Czech and English
- Place of residence Czech Republic, preferable Brno / South Moravia
Responsibilities:
Coordinate and provide consulting, product training and support on bioMérieux solutions- Answer internal and external customer questions and complaints and ensure compliance with regulatory through timely and accurate documentation in CRM application
- Provide consistent follow up to ensure customer satisfaction and meet KPI
- Be the interface between customers, Quality & Regulatory Affairs Managers and Authorities concerning vigilance processes (FSCA, FCA…) ensuring the follow up and documentation of these processes
- Develop and retain business, strengthen customer relation ship
- Make organizational recommendations around bioMérieux devices in order to optimize workflow, address 3 dimensions: technical, quality and productivity
We offer:
Attractive salary package with annual bonus- Company car, notebook, iPad, mobile phone
- Package induction training, opportunities to develop and improve the qualification in the country and abroad
- Environment of international company, high standards confirmed by Top Employer Institute by regional certificate
- Specialized tools and software
- Permanent full-time employment position
- Benefit package: Benefit card including medical services, pension / private life insurance, additional holidays, sick days, employee shares program, jubilee awards, possibility to take part in local and regional charity actions
bioMérieux welcomes applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, union membership, religion, family status, pregnancy, sexual orientation, gender identity, gender expression or any unlawful criterion under applicable law. We are committed to treating all applicants fairly and avoiding discrimination.
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